Policies

Payments: Bradstreet Glass securely accepts your choice of Google Pay, Amazon Payments, Paypal or your credit card, for safe, fast and easy transactions. We don't have access to your credit card information.

Any personal information you provide is stored responsibly and securely. Your information is only used to fulfill your order. Your name and email may be used to provide marketing correspondence, such as a newsletter, coupon offer or sale announcement, only if requested.

Processing Time: Orders are processed within 1 business day. "Business days" are Monday-Friday, excluding US Postal Service Holidays.

Shipping: Bradstreet Glass ships via USPS 2-3 Day Priority. We are not responsible for postal service shipping delays, however your order will ship insured against loss or damage. Please contact us immediately, in the event your order is lost or damaged. Please inspect your order upon receipt.

We only ship within the United States and Puerto Rico.

Shipping Losses/Damage: If your order is lost by USPS (or if tracking shows it has stopped moving, but the expected delivery date has not been updated), email us as soon as possible at Jodeliece@BradstreetGlass.com. We'll expediently work with USPS to track down your order for you within a few days, with our sincere apology for the delay! If it is determined your order is lost and can't be located and delivered (that hardly ever happens), we will issue a refund for your purchase price plus shipping.

In the event that your order is damaged during shipping, let us know as soon as possible, and within 30 days of delivery! Please inspect your order upon receipt.

If your order arrives damaged, please email us immediately at Jodeliece@BradstreetGlass.com. List the damaged item(s) by part number and size, and attach photographs of each damaged item, and ALSO PHOTOS OF THE BOX and Packaging it came in. We will issue a refund for the purchase price of any damaged items right away. Please don't forget to include photos of the box and packaging materials with your damage photos.

There is no need to return broken glass to us in the mail.

Refunds and Exchanges: Your satisfaction is guaranteed. If you are dissatisfied with your order from Bradstreet Glass for any reason, please contact us immediately at Jodeliece@BradstreetGlass.com. Please inspect your order upon receipt.

Refunds and Exchanges for OUR Errors: If Bradstreet Glass got your order wrong, or if the product you received is not the quality you expected, we're SO sorry! Please email us at Jodeliece@BradstreetGlass.com within 90 days of receiving your order. Let us know about our error as soon as possible so we can make it right immediately! Please inspect your order upon receipt.

BUYER'S REMORSE: If you've changed your mind about your purchase from Bradstreet Glass, you can cancel or edit your order at any time before it ships by emailing us as soon as possible at Jodeliece@BradstreetGlass.com.

If you've changed your mind after your order has already shipped, that's ok too. You can return your unwanted item(s) at your expense, for a refund, to:

Bradstreet Glass
1890 US Hwy 17-92
Unit 8
Lake Alfred, FL 33850

Please let us know to anticipate your return in the mail, and provide tracking information if available so we can look for it. Returned items must be received undamaged at Bradstreet Glass, within 90 days of delivery, to receive a refund. A refund for the purchase price of each returned item will be issued immediately upon our receipt.

Thank you!

Bradstreet Glass

Based on 901 reviews
97%
(877)
2%
(15)
1%
(6)
0%
(2)
0%
(0)
Beautiful Sky Glass

This glass is amazing. Wissmach WI87DIR Sky Blue Opal Dense Iridescent. Both sides of the glass are well patterned. I will purchase it again.

outstanding service

Great company to do business with

Is there a way to separate the orange hues a little more?

Purchased this glass in hopes to have some nice white-ish streaks for a pumpkin project I am about to begin. I was thinking this would be a bit of a gamble as the first piece and 2nd piece in the image are so diverse with the streak consistency.

As I anticipated, the piece I received was more white than orange and likely not a good fit for this project. I will find use elsewhere, but it just was a tad bit unfortunate to be rolling the dice when it comes to selecting a more true orange. Should I have made note of that in my order to ensure full transparency to the team at Bradstreet? Not their fault for this, however is there a chance it could be revisited in the site to further diversify this selection?

This is my first purchase and trying to figure out what's the best way to deal with these types of details from a web purchase perspective.

Did not resemble picture, would not purchase again!

Beautiful Glass

My package arrived and the glass was beautiful! Exactly what I wanted. The delivery was fast and each piece was securely packed. No breakage. I will definitely purchase from Bradstreet Glass again.

I will definitely purchase from Brad Street again.

Fast shipping and glass was all intact. What more can you ask for?!

Gorgeous!

Just a heads up for stained glass folks! This is a milky, opal color before firing! It's so pretty that I'll probably end up keeping it as-is!

Glass

Excellent will buy again thanks

Excellent

Excellent will buy again thanks

The glass is great. So was the way it was packed

Artists seem to always be searching that perfect piece of glass. I am no different. The glass ordered, textured clear, was a bit too textured for my immediate purpose.
I will have to rethink, but what I ordered was nice and I will find a way in the future to put it to use.
Excellent packing ( by Debbie) and delivered in a reasonable amount of time.

Excellent

Excellent will buy again

Great even color,no chips .couldn't ask for more.

Medium Sky Blue Stained Glass Sheet Wissmach 300 CLA

Awesome

You rock! Thank you so much for going the extra yard!

Pieces were very small

I have purchased these before and these glass pieces were a lot smaller than the first bag -

Glue chip

I ordered 3 sheets of clear glue chip. They were well packed & arrived intact. They are nice pieces of glass.

amber water glass

Glass was exactly as described and what i needed for pattern i was working on.

Perfect!

Glass arrived without a crack or a break. It was packaged very well and the color is stunning. Exactly what I was looking for. True to photograph.

Exactly what I wanted

I ordered this olive green to do a Halloween piece. It is the perfect color for my witches face. So glad I found Bradstreet!

Lovely

This is beautiful and really easy to work with

Great

Beautiful pieces of glass.

Perfect in every way

I ordered a 10x10 square of an oddball glass from Bradstreet and it was delivered in excellent packaging, perfect condition, perfect match so the photos of the sample were exactly the correct colors. Wonderful experience, thank you

Excellent products, Excellent service!!

I have recently built a 40” x 40” leaded window for our new church building, and I purchased MOST of the glass for it from Bradstreet!!

They had all the colors and textures I was looking for, often on sale!
Delivery was fast, and everything was packaged so well! I have never had a broken piece.
I will continue to purchase from Bradstreet with confidence.